A survey of industry professionals regarding the maintenance and usage of customer data. Drake Direct, a database marketing consulting firm, in an effort to gauge satisfaction of direct marketing industry members on the usage of customer information, conducted a follow-up survey to 2,000 industry professionals during the summer of 2006 to their originally published 1999 database marketing survey. In this survey you will learn: - The most popular analytical techiques used by marketers today
- How well marketers keep their customer data clean and up to date
- The usage of tools for dashboard reports and other key customer metrics
- Overall industry satification levels
To see the complete survey including survey details and all tabulated data, simply click on the link below. Click here to open complete survey writeup
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